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Cancellation Policy

Cancellation Policy

By EasyGolf Almeria.
This clause does not apply to any bookings where we act solely as agents.
We reserve the right in any circumstances to cancel your holiday and we reserve the right to do so at our discretion. However, we will only cancel after the date the final balance becomes due where either you fail to make payment in full and on time or where we are forced to do so as a result of circumstances outside our control. Where your holiday is cancelled (other than due to your default of payment) we will offer you the choice of purchasing an alternative holiday, of at least the same standard if available (and paying or receiving a refund in respect of any price difference) or receiving a full refund of all monies paid to us. In addition, where we cancel after the date the final balance falls due, we will pay you compensation as set out under the heading Amendments – Changes by us except where we are forced to cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care.
In all cases, our liability in respect of changes and cancellations is limited to offering the above-mentioned choices and (where applicable) the compensation set out herein. We regret we cannot accept any responsibility for any expenses, costs or losses incurred by you as a result of any change or cancellation. No compensation is payable where we cancel or make a change six weeks or more before departure.

By the client
If you decide to cancel your holiday the lead client must do this in writing via email. The time of cancellation is taken as the date written notice is received by EasyGolf Almeria. As we, incur costs from the time we confirm your booking, and may be unable to re-sell your arrangements, the following cancellation charges will be payable. Where the cancellation charge is shown as a percentage, this is calculated based on the total cost payable by the person(s) cancelling. Amounts in Euros are per booking. Any reference to days means the number of days before departure within which written notice of cancellation is received by us.
42 days or more – Deposit only
28 to 42 days – 30%
14 to 28 days – 60%
0 to 14 days – 100%

For All Bookings
If you cancel a booking after your payment confirmation has been issued, you must repay us the full amount of all costs we have incurred on your behalf. This may include the full cost of golf, accommodation & transfers.
Please ensure that you are in receipt of written confirmation from EasyGolf Almeria of your cancellation. You should be covered by holiday insurance and you may be able to recover these cancellation fees from your insurance company. Before refunds can be processed, we will require unused documentation to be returned to EasyGolf Almeria. EasyGolf Almeria cannot be held responsible for lost or stolen vouchers.
Please note, sub clause (i) and (ii) below do not apply to any single service type bookings where we act solely as agent for the supplier concerned.

Force Majeure
We regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligation is prevented or affected by force majeure. In these booking conditions ‘force majeure’ means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riots, civil strife, Government action, technical problems to transport, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, pandemic and fire and all similar events outside our control.
(i) The accommodation, transport and other services we arrange on your behalf belong to and are managed by independent suppliers. However, subject to these Booking Conditions, we accept responsibility should you or any member of your party suffer death, personal injury, illness, loss or damage as a result of any failure to perform or improper performance of any part of the contract with you by any of our employee.
a) the act(s) and/or omission(s) of the person(s) affected or
b) those of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable or
c) an event which either ourselves or the supplier of the service(s) in question could not have foreseen or avoided even with all due care.
(ii) Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any description
(a) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or
(b) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers.
Additionally, we cannot accept liability for any business losses.
(iii) In all cases, we limit the maximum amount we may have to pay you and/or any member of your party for any claims or parts of claims, within the applicable international conventions.

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